Technical
Submit a TicketTechnical Support
Server errors, configuration issues, framework conflicts, or resource bugs. Attach logs and framework info when possible.
LogsConfigFramework
Our team is here to help you with any issue — technical, billing, or setup. Choose a support path below or submit a ticket directly.
Server errors, configuration issues, framework conflicts, or resource bugs. Attach logs and framework info when possible.
Issues with payment, missing Keymaster grant, or invoice requests. Have your order ID and CFX username ready.
Join our Discord for live support, announcements, beta access, and community discussions with other server owners.
Check if your question is already answered below.
After purchase, check your dashboard for the download link. Extract the resource into your FiveM server's resources folder and add 'ensure resource_name' to your server.cfg.
Each script specifies its framework compatibility (ESX, QBCore, QBox, or Standalone) on its product page. Make sure to check before purchasing.
It can take up to 5 minutes for your purchase to appear. If it still doesn't show, contact us via Discord with your transaction ID.
All sales are final. Per Tebex policy, digital products are non-refundable once purchased. Refunds are only issued in exceptional circumstances such as duplicate charges or a technical failure on our end. To request a review, contact support with your order details.
Yes. All scripts are updated for compatibility with major framework updates. You'll be notified via Discord DM when an update is available.
Full documentation is available in the Docs section. For advanced configuration help, join our Discord — our team responds within a few hours.
Most scripts require ox_lib. Some also need ox_inventory or ox_target depending on the resource. Required dependencies are listed in the documentation for each script. Install and ensure them before starting the resource.
Check your server console for the full error. Common causes: a missing dependency (ox_lib, oxmysql), a framework mismatch, or a config.lua value pointing to a non-existent item or job. Compare your config against the docs, then include the full console output in your support ticket.
No. Each purchase grants one CFX Keymaster license tied to a single server. To run the same script on a second server you need a separate purchase. License transfers between servers can be requested via support.
Your transaction ID appears in the Tebex confirmation email and in your MalibuTech dashboard under purchase history. It starts with 'tbx-'. Include it in any ticket about delivery or access issues.
Describe your issue and we'll get back to you ASAP.